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Managing cable and pipe seals digitally

TOWARDEX benefits from Roxtec software.

Managing cable and pipe seals digitally

Interconnection specialist James Jun of TOWARDEX in Somerville, USA, recommends Roxtec cable and pipe transit management software. He appreciates the seamless onboarding process and that the digital tools make it so easy to save time.

“The onboarding is straightforward, and the user interface is easy to understand,” says James Jun. “It took me just around 15 minutes to learn how to use the new geolocation feature. Me and my field manager got an introduction from Roxtec representatives and watched the videos on their website.”

Keeping track of all seals 

TOWARDEX is the owner of a multi-tenant utility infrastructure for data centers and wireless telecom networks. The network of underground fiber optic cable vaults is used by an increasing number of customers, such as telecommunications providers serving New England’s internet traffic. The vaults, manholes and handholes are sealed from water ingress and gas with Roxtec seals for cable and conduit penetrations, and all the seals are registered in the Roxtec software.

TOWARDEX is responsible for maintaining the infrastructure and managing the placement of fiber optic cables. They must be able to access vaults and manholes frequently. By using the Roxtec Software Suite™ and corresponding mobile apps, the TOWARDEX team can document, track, and update all transits in an efficient manner. 

“All the features we need” 

Real-time updates secure accuracy, reduce the risk of errors and enable significant time savings and improvements in operational efficiency. It is a game-changer in comparison to the previously used Excel sheets and paper records. Those records were often quickly outdated. Thanks to the register, the team knows exactly when a seal must be opened for additions and resealed and inspected after changes. They just scan the QR code and change the status of the seal from green to yellow and red.

“Our principal challenge is that every time we have customers going into the system, we must go back and reseal the openings. We must make sure all activities in the system correspond to the work log. In the Roxtec software, we have all the features we need. It is simple and quick,” says James Jun.

“In the Roxtec software, we have all the features we need.”
James Jun, TOWARDEX